JW Marriott Hotel Jakarta

My words are not enough to express how amazing was my staying in this real luxury hotel. From the first day till the last day, I enjoyed every moment. Staff: Staff were so welcoming and highly active to serve me with all what I need with warm smile and give a real fast help to me in everything I ask for. Cleanliness and Room Service: Cleanliness is beyond imagination with nice smell and well organized stuff. I liked how everyday afternoon.., they send someone to check your nespresso machine and coffee packs. Anyway.., in every corner of hotel you will feel and sense rhe cleanliness and the refreshing atmosphere surrounding you to let you feel fresh wherever you go in hotel. Safety: Safety is really one of the best among all hotels that I have tried in Jakarta. To be hoenst.., it went beyond my expectations and blew my mind. They apply safety with high cuation to make sure everyone in this hotel is 100% secured as perfect as they can.., and yes they are so perfect in my opinion. Restaurants and Cafe shop: I have tried only the Japanese Restaurant and is highly recommended to eat at this one. For me, it is one of the best Japanese Restaurants I tried in Jakarta and Bali. For breakfast, they have nice variety in dishes and all were so good for me. Believe me.., you will feel the elegancy from the staff there and you will feel how they really value their guests and making sure everyone has the highest rank of serving and the most delicious food to be served. There is one nice Cafe Shop in smoking area. Coffee and cakes are so so so good honestly and the Ice cream is yummy. I liked their black coffee and ginger tea. I recommond to try their Cheese Cake.., it was so delicious for me.., I really like it so much. Special thank.., to Amanda who works there..,she was so flexiable and so fast with great understanding for your orders and drink ratios. Event: I encourage to stay in this hotel if your birthday is coming and spend it there.

Lobby is not comfortable because it is not air-conditioned. Executive lounge food is very poor. Location is not next to shops & restaurants. Other than the 3 items above, everything else was wonderful. The staff were very friendly & helpful. The room was nice & comfortable. Needs updating though, if I am being picky. The buffet breakfast was a huge spread. All in all, we enjoyed our stay in Jakarta with friends.

Comfortable room; good mix of TV channels; breakfast was of good quality and range; staff were friendly

Food and staff were amazing. Dining was booked and we were not aware of pre-booking. They worked us in the same evening and were amazing as making sure we were accommodated.

The location and the restaurants in the area. Hotel is very clean and spacious, the upper rooms have a great view. Staff is helpful and breakfast amazing