Lobby is not comfortable because it is not air-conditioned. Executive lounge food is very poor. Location is not next to shops & restaurants. Other than the 3 items above, everything else was wonderful. The staff were very friendly & helpful. The room was nice & comfortable. Needs updating though, if I am being picky. The buffet breakfast was a huge spread. All in all, we enjoyed our stay in Jakarta with friends.
Telly
Januari 2024
Excellent customer service! Staff was very attentive, professional, friendly and speak good English. Beds were very comfortable, great restaurants and Amenities. There is indoor kid’s playground in the spa near gym area.
Lia
Oktober 2023
Comfortable room; good mix of TV channels; breakfast was of good quality and range; staff were friendly
Vishal
Juni 2024
I had intimated during booking that my wife is allergic to onions and garlic and consumes vegetarian food (no egg, fish or meat). I must complement the staff and chefs to be already informed and served her specially made food that was having variety of cuisine and tasted fantastic.
Dr
Januari 2024
The hotel is in a good location in the city. The staff are very courteous and helpful, we had a nice extension of the stay. The Little India restaurant is really nice with very tasty Biryani and butter naan. The waiter in the restaurant was very understanding and offered good guidance.
Paul
Januari 2023
Food and staff were amazing. Dining was booked and we were not aware of pre-booking. They worked us in the same evening and were amazing as making sure we were accommodated.
Christina
Desember 2024
The location and the restaurants in the area. Hotel is very clean and spacious, the upper rooms have a great view. Staff is helpful and breakfast amazing
Viktoras
Januari 2024
Location since it’s just walking distance to the event we supported. Japanese Restaurant was very nice my guest enjoyed so much the peaceful and very nice and professional staffs.
Luzvilla
Mei 2023
The hotel is clean and have comfortable beds, very nice staff and helpful. The food from the Indian restaurant was very tasty and nice. They have a small and cute pool and the spa treatment is very nice.
Paul
Januari 2023
Breakfast- with wide varieties. Room was Spacious, Bed was comfortable, View was good. AC was working good. Overall all was good.
Md
Oktober 2024